Senior Quality Engineering Manager Coach

Remote
Full Time
Manager/Supervisor
Speridian Technologies is recruiting for a Senior Quality Engineering Manager Coach for our State of California Client; the Department of Healthcare Services, Behavioral Health. This person will be part of a long-term, fully budgeted, state-of-the-art, extremely vast, IT modernization project working with a variety of cross-functional teams and stakeholders.

This is a remote role, however, there will be meetings in the Sacramento area several times a year.  Candidates are expected to work business hours, Monday-Friday pacific time zone. 

Join DHCS’s Behavioral Health Transformation: Where Purpose Meets Innovation
Location: Remote/Hybrid
Department: Department of Healthcare Services (DHCS)
Commitment: Full-Time Consultant (W2 employee of Speridian or 1099/IC for Speridian) 

Why DHCS?
At DHCS we are leading a transformative journey in Behavioral Health, reshaping systems and services to ensure better outcomes for communities across California. Our Behavioral Health transformation initiative is more than a project—it’s a movement to make California a leader in accessible, high-quality health services. We’re setting the stage for a new era of government services built on agile methodologies, cutting-edge technology, continuous improvement, and a relentless commitment to serving the public good.
At DHCS, we’re looking for innovators who are passionate about purposeful work and excited by the opportunity to drive lasting change through innovative solutions.

Our Core Values (Achieve Together, Be Curious, Elevate Yourself, and Deliver Value)
  • We achieve together by championing a team-oriented workplace built on mutual respect, collaboration, and open communication.  
  • We encourage individuals and teams to constantly be curious and seek a deeper understanding and fresh ideas that drive innovation and meaningful change.
  • We provide a supportive workplace where you can elevate yourself and achieve personal growth through continuous learning, focused effort, and perseverance.
  • We deliver value as part of every action we take to serve California’s citizens.
Speridian Technologies is recruiting Senior Quality Engineering Manager Coach
our State of California Client, the Department of Healthcare Services, Behavioral Health. This person will be part of a long-term, fully budgeted, state-of-the-art, extremely vast technical modernization project working with a variety of cross-functional teams and stakeholders.

This is a remote role; however, there will be meetings in the Sacramento area several times a year.  Candidates are expected to work business hours, Monday-Friday, Pacific Time Zone.

Join DHCS’s Behavioral Health Transformation: Where Purpose Meets Innovation
Location: Remote in the United States
Department: Department of Healthcare Services (DHCS)
Commitment: Full-Time Consultant (W2 employee of Speridian or 1099/IC for Speridian) 

Why DHCS?
At DHCS we are leading a transformative journey in Behavioral Health, reshaping systems and services to ensure better outcomes for communities across California. Our Behavioral Health transformation initiative is more than a project—it’s a movement to make California a leader in accessible, high-quality health services. We’re setting the stage for a new era of government services built on agile methodologies, cutting-edge technology, continuous improvement, and a relentless commitment to serving the public good.

At DHCS, we’re looking for innovators who are passionate about purposeful work and excited by the opportunity to drive lasting change through innovative solutions.
Our Core Values (Achieve Together, Be Curious, Elevate Yourself, and Deliver Value)
  • We achieve together by championing a team-oriented workplace built on mutual respect, collaboration, and open communication.
  • We encourage individuals and teams to constantly be curious and seek a deeper understanding and fresh ideas that drive innovation and meaningful change.
  • We provide a supportive workplace where you can elevate yourself and achieve personal growth through continuous learning, focused effort, and perseverance.
  • We deliver value as part of every action we take to serve California’s citizens

    We work within government, for government—but we don’t work like government
    We’re agile in practice and philosophy
    We’re purpose-driven and outcome-obsessed
    We’re modernizing behavioral health technology in California—including addressing overdose, suicide, and the crises that leave people on the streets

    We’re honest about the challenges—state government is bureaucratic, and we can't match most tech salaries. But here’s what we can offer:
    Purpose that matters
    Teammates who care deeply
    Work-life balance (no nights, weekends, offshore or burnout)
    Fully remote work
    We're not just changing legacy tech into modern, scalable tech—we're changing how the government sector uses technology
Senior Quality Engineering Manager Coach
Want to redefine quality standards for government technology? Join the Department of Healthcare Services (DHCS) as a Senior Quality Engineering Manager, where you'll build the quality engineering excellence that ensures millions of Californians can depend on our healthcare systems 24/7/365.
As a Senior Quality Engineering Manager, you'll lead a team of quality engineering professionals who are transforming testing from a bottleneck to an accelerator. This isn't about finding bugs after the fact – it's about engineering quality into every line of code through shift-left practices, intelligent automation, and comprehensive performance testing. Your team will build the frameworks that enable continuous deployment with confidence, reduce production incidents by orders of magnitude, and establish DHCS as the gold standard for government software quality.
DHCS provides the platform to implement quality engineering at a scale that impacts real lives. You'll own the entire quality strategy, drive ROI through automation investments that pay dividends, and build a team that makes "it works in production" the expectation, not the exception. Our modernization initiative means you're not inheriting legacy test scripts – you're architecting quality practices from the ground up with modern tools and methodologies.
We're seeking a quality champion who believes testing is engineering, not verification – someone who can architect test automation frameworks while coaching teams on TDD/BDD, who sees performance testing as non-negotiable, and who knows that great quality engineering makes great products possible.
Responsibilities & Outcomes
1. Quality Strategy & Architecture
  • Drive quality strategy and test architecture decisions for enterprise systems
  • Design and oversee test automation frameworks, CI/CD quality gates, and testing infrastructure
  • Champion shift-left testing practices including BDD, TDD, and early QA engagement
  • Make critical trade-off decisions balancing test coverage, automation investment, and delivery timelines
Outcome: Teams deliver high-quality software with reduced defect escape rates and faster feedback cycles

2. Business Ownership & Financial Accountability

  • Own quality metrics and ROI for testing investments and automation initiatives
  • Develop cost-benefit analyses for test automation, tooling decisions, and quality processes
  • Manage team budget including testing tools, infrastructure, and contractor costs
  • Translate quality improvements into business value through reduced production incidents and faster releases
  • Drive efficiency improvements in testing cycles while maintaining comprehensive coverage
Outcome: Quality decisions driven by business value with clear ROI and reduced cost of quality

3. People Management & Development

  • Manage, mentor, and develop a team of 10-20 quality engineers
  • Conduct regular 1:1s focused on career development and performance
  • Execute performance management including promotions, improvement plans, and difficult conversations
  • Build diverse, inclusive teams through thoughtful hiring and team composition
Outcome: High-performing teams with strong retention, clear growth paths, and engaged quality engineers

4. Quality Engineering Excellence

  • Establish and maintain standards for test automation, performance testing, and security testing
  • Drive continuous improvement in testing practices, frameworks, and tooling
  • Implement comprehensive quality metrics and dashboards for visibility
  • Ensure compliance with quality standards, regulations, and accessibility requirements
Outcome: Consistent delivery of thoroughly tested software with minimal production defects

5. Cross-functional Partnership

  • Partner with Engineering Managers on quality gates and release readiness
  • Collaborate with Product Management on acceptance criteria and quality requirements
  • Work with DevOps teams on CI/CD pipeline integration and test environment strategy
  • Communicate quality risks and metrics to executive stakeholders
Outcome: Strong partnerships enabling quality-driven development and confident releases

6. Talent Strategy & Team Building

  • Lead technical interviews and hiring decisions for quality engineering roles
  • Develop team skills through training, certifications, and Centers of Excellence
  • Identify and cultivate future quality leaders and automation architects
  • Build team culture emphasizing prevention over detection and continuous improvement
Outcome: Strong talent pipeline with quality engineers growing into senior and leadership roles

Required Qualifications

  • Proven track record managing quality engineering teams of 20+ members
  • Experience owning P&L or budget responsibility for quality initiatives
  • Demonstrated ability to connect quality improvements to business outcomes and ROI
  • Experience building and implementing enterprise test automation strategies
  • Strong background in modern testing practices including shift-left, CI/CD, and DevOps
  • Experience with full testing lifecycle from unit to production monitoring
  • Track record of reducing defect escape rates and improving release quality
  • Bachelor's degree in Computer Science, Engineering, or equivalent experience

Technical

  • Test Automation: Selenium, Katalon, Cypress, or similar frameworks
  • API Testing: Postman, REST Assured, contract testing
  • Performance Testing: JMeter, k6, LoadRunner, or similar tools
  • Languages: Java, Python, JavaScript, and test scripting languages
  • CI/CD: Jenkins, GitLab, CircleCI, and pipeline integration
  • Test Management: Jira/Xray, TestRail, or similar platforms

Business & Financial

  • Financial Management: Budget ownership, tool cost optimization, and ROI analysis
  • Quality Metrics: Defect escape rate, test coverage, MTTR, and automation ROI
  • Value Communication: Articulating quality investments in business terms
  • Resource Planning: Test environment planning and team capacity management
  • Vendor Management: Evaluating and managing testing tools and services

Leadership

  • People Management: Performance management, career development, and coaching
  • Team Building: Hiring, onboarding, and creating inclusive team environments
  • Communication: Technical and non-technical stakeholder management
  • Decision Making: Risk-based testing decisions and quality gate enforcement
  • Strategic Thinking: Aligning quality strategy with organizational goals
  • Change Management: Leading teams through process and tool transformations

General

  • Problem-Solving: Complex quality and organizational challenge resolution
  • Collaboration: Working effectively with Engineering, Product, and DevOps teams
  • Mentorship: Developing junior and senior quality engineers
  • Process Improvement: Implementing continuous improvement in quality practices
  • Risk Management: Identifying and mitigating quality risks early in development


Speridian is an equal opportunity employer
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